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What Are My Warranty Options?

We offer the most comprehensive warranty options in the industry. See what comes with our comprehensive warranty, as well as value-added warranty extensions.

Inchy's Bookworm Vending Machine promotes reading and positive behavior in schools with quality design, backed by standard and extended warranty options to enhance the educational experience.


Comprehensive Standard Warranty Coverage

Every Inchy's Bookworm Vending Machine is accompanied by a 1-Year All Parts Warranty right out of the box. This coverage is a testament to Inchy's commitment to quality and customer satisfaction, ensuring that all key components of the vending machine are protected against defects and operational issues from day one. Covered components include, but are not limited to:

  • Token Reader
  • Keypad
  • LCD Display
  • Drop Sensors
  • Control Board
  • Speakers
  • Coil Pushers
  • Standard Coils
  • LED lights
  • T-Handle and Lock
  • Vending Motors
  • All Wires and Harnessing

This warranty is designed to give schools the confidence that their investment is secure and that the vending machine will continue to delight students and support literacy programs effectively.

Value-Added Extended Warranty Options

Inchy offers optional 3-Year and 5-Year Extended Warranty plans for schools that need longer-term coverage and budget certainty. These plans extend parts and support protection beyond the standard 1-year warranty, keeping the Bookworm Vending Machine operating reliably for years to come.

Advantages of Extended Warranty Plans

  • Unwavering Support: The extended warranty plans are a reflection of our commitment to your school's ongoing success and satisfaction with Inchy's Bookworm Vending Machine. They are designed to provide uninterrupted support and service, ensuring the machine continues to engage and reward students without any concerns about its performance.

  • Proactive Investment Protection: Opting for an extended warranty is a proactive step towards safeguarding your investment against future uncertainties. It's about ensuring that the machine remains an active part of your educational toolkit, ready to support your literacy goals at all times.

  • Budget-Friendly Planning: By securing extended warranty coverage, schools can effectively plan their budgets without worrying about unexpected repair costs. It allows educational institutions to allocate funds with greater confidence, knowing that the vending machine is covered.

  • Dedicated Technical Support: Our extended warranties come with the promise of ongoing access to Inchy's expert support team. This means you have a direct line to professional advice, technical support, and service, ensuring any questions or concerns are swiftly addressed.

  • Focus on Educational Outcomes: With extended warranty coverage, educators can concentrate on what truly matters—using the Bookworm Vending Machine to inspire a love of reading among students. It removes any distractions related to the machine's maintenance, allowing teachers to focus on educational strategies and outcomes.

Included in all plans: Lifetime Technical Support

Our in-house service technicians are incredible and can solve all issues right over the phone (facetime, video chat, training videos etc..).
We also maintain a library of self-help articles and step-by-step walk-through videos available to all customers.

 

Customer satisfaction: In 2023, 97% of customers rated their service experience with Inchy as effortless.

The machine is very intuitive and plug and play style to make it as simple as possible for the users.
 If you need a third-party technician for on-site support, Inchy can typically help locate one. A service fee applies based on the contractor's rate (typically around $85/hr plus travel costs). Note that rates are subject to change — contact Inchy for current pricing.

We're a Long Term Partner For Success!

 Inchy's Bookworm Vending Machine, backed by comprehensive warranty options, is a long-term asset designed to support and enhance reading initiatives within schools and community centers. The standard and extended warranties go beyond just protecting against possible problems; they are dedicated to offering ongoing support to ensure that the machine remains a reliable asset in your educational setting. By selecting Inchy, schools are not only investing in a product but in a lasting partnership focused on promoting student engagement and literacy for the long term.

Ready to get started? Request a quote for Inchy's Bookworm Vending Machine and warranty options.